Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Discount Trailer Parts Direct LLC and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Discount Trailer Parts Direct LLC believes that customer conduct violates applicable law or is harmful to the interests of Discount Trailer Parts Direct LLC and its subsidiaries.

  • Privacy Policy
  • What information do we collect?  We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey, fill out a form or email is at mikki@shoptrailerparts.com.

    When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information and shipping address. You may, however, visit our site anonymously.

    What do we use your information for?

    Any of the information we collect from you may be used in one of the following ways:

    To personalize your experience. (Your information helps us to better respond to your individual needs).

    To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.

    To improve customer service.  Your information helps us to more effectively respond to your customer service requests and support needs.

    To process transactions.  Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

    To send periodic emails.  The email address you provide for order processing, will only be used  to send you information and updates pertaining to your order.  Note: If at any time you would like to unsubscribe from receiving future emails, please reply to the received email with the subject "Unsubscribe".  You may also include the reason for your decision in the body of the email if you like, so that we can better serve our customers in the future.

    How do we protect your information?  We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

    We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.  After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

    Do we use cookies?  Yes (Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.  We use cookies to help us remember and process the items in your shopping cart.  If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone at 985-960-0970. 

    Do we disclose any information to outside parties

    We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    Third party links: Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    California Online Privacy Protection Act Compliance

    Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

    As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at anytime by logging into their control panel and clicking on the 'My Account' link.

    Childrens Online Privacy Protection Act Compliance

    We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

    Terms and Conditions

    Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website at http://trailerhubsandbearings.com/termsandconditions.sc">http://trailerhubsandbearings.com/termsandconditions.sc</a><br

    Your Consent

    By using our site, you consent to our  websites privacy policy.

    Changes to our Privacy Policy will be posted on this page, and an email will be sent notifying you of any changes, and/or update the Privacy Policy modification date below.

    This policy was last modified on 06/13/2011.

  • Shipping & Delivery
  • At this time, Discount Trailer Parts Direct LLC ships merchandise to locations within the United States and U.S. territories, including Alaska, Hawaii, Puerto Rico, Guam, and the US Virgin Islands.  The risk of loss and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier.

    Any refused shipments will still be liable for their outgoing shipping charges and may be subject to a restocking fee if the order is cancelled.

    Please inspect your packages at the time of delivery if possible, and report any damage to the delivery driver.  If a package appears damaged or looks to have come open during shipment, you should completely unpack the entire shipment and make sure that all items ordered are present and have been damaged during shipping.

    You must report any shortages or discrepancies with your order to Customer Service within 5 days of shipment delivery in order to have the issue resolved with no additional cost to you.

  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Discount Trailer Parts Direct LLC makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Discount Trailer Parts Direct LLC SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Discount Trailer Parts Direct LLC BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Discount Trailer Parts Direct LLC.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Discount Trailer Parts Direct LLC is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Discount Trailer Parts Direct LLC.

    The inclusion of material on this server does not imply any endorsement by Discount Trailer Parts Direct LLC, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Discount Trailer Parts Direct LLC tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

  • Return Policy
  • You may purchase merchandise from this Web site by using any one of the payment options listed in (link to Payment Options). Discount Trailer Parts Direct LLC reserves the right to change its payment procedures at any time without prior notice to you.

    Returns require a Return Authorization Number in order to receive credit for the returned item.  We charge a restocking fee of 15% if returned within 30 days.  We do not accept returns after 30 days of shipment.  You are responsible for the shipping costs of your return, and original shipping charges are not a refundable fee.

    Any refused shipments will still be liable for their outgoing shipping charges and may be subject to a restocking fee if the order is cancelled.

    Please ship all returns to:  Discount Trailer Parts Direct LLC, 56679 Bosworth St.
    Slidell, LA 70458

  • Store Hours
  • Trailer Parts Specialists are available for your customer service needs from 8 a.m. to 7 p.m. Monday - Saturday (CMT) by calling 985-960-0970 or 985-960-1361.  You may also send email inquiries to mikki@shoptrailerparts.com.  All emails will be responded to as soon as possible. 

    If you are in Southern Louisiana or Mississippi, and have trailer parts or repair needs, call  at 985-960-1361  or 985-960-0970.  Trailer Doctor is a mobile repair and maintenance service for boat trailers and utility trailers available for Roadside Assistance and Emergency Parts and Repair 24 / 7.  Visit www.trailerdoctor.net for more information.